Body in View Help Center
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22 articlesGetting startedCreate your Body in View accountSet up your clinic, choose a plan and start your 7-day trial.Getting startedFind your verification emailIf your verification email has not arrived, check the address and request another link.Getting startedSign in or finish an unfinished setupReturn to your existing account without repeating completed setup steps.Getting startedReset or change your passwordRecover a forgotten password or update the one you use now.Plans & billingHow the 7-day trial worksYour trial includes the seats in your chosen plan and converts to paid billing unless canceled.Plans & billingCompare plans and billing intervalsCompare included seats and the total billed monthly or annually.Plans & billingChange your plan or purchased seatsReview the price and effective date before changing your clinic’s subscription.Plans & billingCancel a trial or subscriptionThe clinic Owner can cancel future renewal from Subscription.Plans & billingUpdate your payment methodChange the card used for the clinic’s subscription payments.Plans & billingResolve a failed payment or paused consultationsThe next step depends on whether the first post-trial charge or a later renewal failed.Plans & billingDownload current and older invoicesThe clinic Owner can find current and older invoices in billing history.Your teamUnderstand available, reserved and active seatsEach user has a unique login and uses one seat in the clinic’s plan.Your teamCompare Owner, Admin and Member permissionsGive office staff the access they need to manage colleagues without handing over billing or ownership.Your teamInvite a colleague to your clinicAn Owner or Admin can invite a colleague into an available seat.Your teamJoin a clinic from an invitationUse the private invitation link shared by your clinic to join with your own login.Your teamRemove a colleague from the clinicRemove an assignment when a colleague should no longer have clinic access.Your teamHand over clinic ownershipThe current Owner can ask an active colleague to take over clinic administration and billing controls.Your accountAdd your practice details to patient summariesYour practice logo and contact details appear on your patient summaries.Your accountReview signed-in devicesSee the browsers signed in to your account and secure your login.Your accountDelete your personal accountPersonal account deletion is different from canceling a subscription or closing a clinic.Your accountDelete your clinicRequest an export before permanently deleting your clinic.TroubleshootingContact Body in View supportSend the details needed to understand what happened and help you continue.
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