Plans & billing

Update your payment method

Change the card used for the clinic’s subscription payments.

Save a new card

  1. Open Subscription and choose Update payment method.
  2. In secure Stripe billing, enter and save the new payment details.
  3. Return to Subscription and refresh billing status to check the result.

If a payment is outstanding

Saving a card does not itself settle an existing balance. Review an open invoice in Stripe billing and complete any required payment or bank verification. Consultations resume only after payment is confirmed.

For Members and Admins

The clinic Owner manages payment details. Use Contact clinic owner if your access is paused.

Still need a hand?

Contact support