Plans & billing
Download current and older invoices
The clinic Owner can find current and older invoices in billing history.
Find and download a document
- Open Subscription from Account settings.
- Scroll to Invoices and choose Load older invoices if needed.
- Choose Download PDF beside an invoice to save its original billing details.
After cancellation
The Owner can still access previous invoices after canceling or after consultation access expires. Members and Admins cannot access clinic billing documents.
If a download fails
Retry the same document. Downloading does not retry a payment or change the invoice’s status. Changing your current plan or practice details does not rewrite past invoices.