Plans & billing
Change your plan or purchased seats
Review the price and effective date before changing your clinic’s subscription.
Review the change
- Open Subscription and choose the plan, billing interval and any extra Clinic seats.
- Choose Review change.
- Check the new recurring total, amount due today and effective date.
- If the new plan has fewer seats than your active colleagues and pending invites, remove assignments or cancel invites in Team first.
- Confirm only when the details are correct.
Immediate and scheduled changes
An immediate upgrade can include a charge for the remaining billing period. Capacity changes after confirmation and any required payment. A scheduled reduction leaves the current plan available until the effective date; unselected members lose clinic access at that time.
During a trial
A trial upgrade does not start a new trial or change its original end. Review the price that will apply when paid billing starts.