Your team
Understand available, reserved and active seats
Each user has a unique login and uses one seat in the clinic’s plan.
How seats are counted
The Owner’s login uses one seat. Each active Member or Admin uses one seat. A pending invite reserves a seat; accepting it converts that reservation to an active assignment without using a second seat.
Free an assignment
Revoking or expiring an invite releases its reservation. Removing a colleague releases their assignment. Neither action reduces purchased recurring capacity or the subscription price. The Owner changes purchased capacity in Subscription.
When capacity is full
An Owner can review a plan change. An Admin can contact the Owner to request more capacity. For more than 8 seats, contact support. Role changes do not create free logins or purchase extra seats.